|
We are delighted to ship your order to you and are grateful to be a part of your nursery. We trust that you will enjoy your bedding and accessories for years to come!
At The Baby Sweet, our commitment to customer satisfaction is as important to us as the exceptional quality and fine workmanship of our products, so please let us know if you have any comments, questions, or suggestions on our products, website, or customer service. Thank you so much!
Shipping & Handling
Nearly all of our bedding and accessories are shipped free of charge in the contiguous United States; however, certain items my necessitate a shipping and/or handling fee. The exact shipping and handling fee for your order will be calculated and displayed at Checkout.
Standard Shipping
We ship most orders via UPS Ground Service in 2-7 business days. We are also happy to ship with an alternate carrier, if you prefer. Orders are shipped Monday-Friday, excluding holidays. For special shipping requests, please email us at info@TheBabySweet.com or call us at (718) 806-1414, Monday through Friday, 10am through 5pm, EST.
Expedited Shipping
We also offer Next Day Air and Second Day Air Shipping. For special shipping requests, please email us at info@TheBabySweet.com or call us at (718) 806-1414, Monday through Friday, 10am through 5pm, EST.
International Shipping
We are happy to ship anywhere in the world. Duties and taxes are determined by the customs agency within the destination country. Payment of any duties and taxes is the responsibility of the recipient. These fees are collected at the time of delivery. For more information, please contact your local customs office. To arrange for international shipping, please email us at info@TheBabySweet.com or call (718) 806-1414, Monday through Friday, 10am through 5pm, EST.
Returns
As all of our bedding and accessories are custom made to order specifications, all sales are final and not returnable. Returns are accepted for any products that are defective or not made according to order specifications. Goods that have been used or altered in any way cannot be returned. Requests for returns must be made within 14 days of the date received. For return information and a Return Authorization number, please email us at info@TheBabySweet.com or call us at (718) 806-1414, Monday through Friday, 10am through 5pm, EST. The Baby Sweet reserves the right to make all final decisions on returns.
|